How can I submit a rental application?
You have to be at least 18 years old. If you aren't under 18, click here to use our online portal for submitting an application.
Is it possible to apply for a property that I haven't viewed?
Yes, in fact, we require that you submit an application prior to seeing the property. We like to make sure that you meet certain minimum requirements. This is especially important for occupied homes in regards to inconveniencing the existing tenant.
How can I visit a property?
Call the number on the listing directly or click here to contact us through the contact page. After receiving a request, we'll quickly organize a property viewing. Our goal is to make sure you'll find your dream home.
Do I have to sign a lease?
Yes, you have to sign a lease online or offline by appointment. The majority of our properties come with a 12-month lease. It states the responsibilities of both sides covering the whole tenancy period.
What is your security deposit policy?
Security deposit equals to one month's rent. You need to pay the full amount before moving in.
How do the rent payments work?
Your rent is due on the first day of every month. We offer a variety of payment options.
- Pay online through your tenant portal.
- Mail the rent directly to our office. Don't forget to indicate your address and unit number on the money order memo.
Cash payments are not accepted for security reasons.
When do you increase the rent?
Rent is not always increased, but if necessary, it usually increases after the lease term expiration. Our analysis accounts for the property owner's requests and relevant market conditions.
What could I do to waive the late rent fees?
We aren't able to waive any late rent fees. Our late charge policy complies with Fair Housing Laws. That means we have to treat all tenants equally.
What happens if I can't pay the rent on time?
Immediately call our accounts receivables department. Failing to contact could lead to an eviction.
Am I allowed to have a roommate?
Yes, but every roommate needs to get approval. You can do this using a rental application form. After filling out the form, pay the application fee, and wait for the screening results. Skipping any of these steps violates the lease and could lead to termination.
What kind of situations are emergencies?
Emergencies threaten human lives and/or cause property damage. For example, a burst pipe flooding the home and a broken heater during the cold season are definitely emergencies.
What's the pet policy?
The pet policy depends on the terms in each specific lease agreement and a particular for each of our properties. When you already have a pet and you want to add an extra one, please call our office first. We will process every request separately depending on the lease terms.
Can I change the locks?
No, you would violate the lease agreement terms. It's possible to install new locks, but then you have to write a request. Wish to add extra locks? You have to bear the associated costs. Allegiant or our approved contractors need to conduct the work.
Can managers and staff enter my home when I'm not there?
If there's a need to enter the property, we'll notify you beforehand. There are many possible reasons for the entrance of managers or staff. For example, landlords may enter the home for emergency repairs. Also, they might allow insurance agents or inspectors to enter the property. But regular maintenance is preferably carried out when you aren't away from home.
Do I need renters’ insurance?
Yes, all the tenants need to have renters’ insurance before moving in. You have to show a renters insurance confirmation before getting the keys.
